Disposal of grievances during Governor’s Rule

SRINAGAR, SEPTEMBER 7: Since the imposition of Governor’s Rule, during 20^th June – 7^th September, 2018, the Grievance Cell (including Governor’s Secretariat) received 19033 complaints/grievances of which 18443 have been dealt with/ forwarded to the concerned quarters for timely redressal while as 288 complaints/grievances are under process.

Besides, all the three Advisors to the Governor have also been meeting and hearing the grievances of delegations/ deputations, individuals, as per the already notified schedule. The three Advisors to Governor have attended/heard 1023 delegations and 1017 individuals from 17^th July, 2018 till date. All the grievances received by the Advisors have been dealt with/forwarded to the concerned Field Officers/Departments for their immediate redressal/disposal. Besides, the Advisors have been asked by the Governor to take stock of the grievances pertaining to their respective departments, on regular basis and also to review the disposal of the grievances/complaints from the Nodal Officers of each Department.

In total, during this period, 21073 grievances were received, 20483 have been dealt with/forwarded to the concerned quarters for timely redressal and 288 grievances are under process as on 07.09.2018.